At Okada Casino, your privacy matters. This Privacy Policy explains what personal information we collect from players in the Philippines, how we use it, who we may share it with, and what rights you have over your own data. By registering an account and using the platform, you agree to the practices described here. If you have questions after reading this page, our FAQ is a good place to start.
Last updated: 2025. Applies to all users accessing Okada Casino from the Philippines.
When you register an account with Okada Casino, we collect the personal details you provide, including your name, date of birth, email address, and payment information needed to process deposits and withdrawals in Philippine pesos. We also collect technical data automatically when you use the platform, such as your device type, browser, IP address, and session activity — this helps us keep the platform secure and running smoothly for all Filipino players. If you contact our support team, we retain records of that communication to help resolve your query and improve our service. We do not collect more information than is necessary for the purposes described in this policy. All data collection is carried out in accordance with applicable Philippine data protection regulations.
Your personal data is used to operate and maintain your Okada Casino account, process your transactions, verify your identity, and deliver the platform features you use — including sports betting, the Fish Game, and the VIP programme. We use technical and session data to detect fraud, prevent unauthorised access, and ensure the integrity of the platform for all players in the Philippines. We may use your contact details to send you important account notifications, such as transaction confirmations or security alerts — we do not send unsolicited marketing messages without your consent. Aggregated, anonymised data may be used internally to understand how the platform is used and to improve the overall experience. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
Okada Casino does not sell your personal information to third parties under any circumstances. We may share your data with trusted paymentprocessors and identity verification providers solely for the purpose of completing your transactions and confirming your account details, as required under Philippine financial regulations. Where we are legally obliged to disclose information — for example, in response to a valid request from a Philippine regulatory authority or law enforcement agency — we will comply with that obligation. Any third-party service providers we work with are contractually required to handle your data securely and only for the specific purpose for which it was shared. We do not share your personal information with advertisers, data brokers, or any unrelated commercial parties. If our business structure changes in the future, we will notify registered users and ensure your data continues to be protected under terms no less protective than this policy.
Okada Casino uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted, and access to personal data within our systems is restricted to authorised personnel only. We regularly review our security practices to ensure they remain appropriate for the risks involved in operating an online entertainment platform in the Philippines. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable law. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone else.
As a registered player in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to delete your data where there is no longer a legitimate reason for us to retain it. You may also object to certain types of processing or request that we restrict how we use your data while a query is being resolved. To exercise any of these rights, please contact our support team using the details provided on this platform — we will respond to your request within a reasonable timeframe and in accordance with Philippine data protection law. Please note that some data may need to be retained for legal or regulatory compliance purposes even after an account is closed. We are committed to handling all data rights requests fairly, transparently, and without undue delay.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by Philippine law and our internal compliance obligations. Transaction records and identity verification documents may be kept for a longer period where required by financial regulations applicable in the Philippines. When data is no longer needed and there is no legal obligation to retain it, we securely delete or anonymise it so that it can no longer be linked back to you. If you request account closure, we will begin the data retention review process and inform you of the applicable retention periods for different categories of your data. Our goal is to hold your information only for as long as genuinely necessary and no longer.
Okada Casino may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will post the updated policy on this page with a revised effective date, and where appropriate, notify registered users through the platform. Your continued use of Okada Casino after any update is posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how your personal data is being handled. If you disagree with any changes to this policy, you may contact our support team or request account closure.